Contact information

We’re Here to Help — Let’s Talk Threads.

At Threadsngiggles, we believe great style starts with great service.
Whether you have a question about your order, sizing, returns, or just want to share feedback — our team is here to help you every step of the way.

We aim to respond to all messages within 24–48 business hours (excluding weekends and holidays).

Got a question? We’ve got you covered 👕

For orders, returns, or general support — reach out and our team will get back within 24–48 hours.

📧 Customer Support: support@threadsngiggles.store

📩 Collabs & Partnerships: collab@threadsngiggles.store

📍 Address: Surat, Gujarat, India, 394510

🕓 Business Hours: Mon–Sat | 10 AM – 6 PM

📞 Call / WhatsApp: +916355182686

Stay Connected

Instagram: @threadsngiggles

Facebook: @threadsngiggles

Common Queries

1️⃣How long will my order take to arrive?
Orders are shipped within 24 hours and delivered in 3–5 days, depending on your location.

2️⃣ How can I track my order?
Once shipped, you’ll receive a tracking link via email or WhatsApp to follow your package in real time.

3️⃣ Can I return or exchange an item?
Returns or exchanges are only applicable in case of a defective, misprinted, or wrong product received. The item must be unused, unwashed, and in its original condition, and the request should be raised within 48 hours of delivery.

4️⃣ What if I receive the wrong or damaged product?
We’ve got you covered — just email us at support@threadsngiggles.store with photos and your Order ID, and we’ll fix it right away.

5️⃣ What GSM fabric do you use?
We only use premium 240–300 GSM heavyweight cotton — never thin 180 GSM or lower fabrics. Our tees are built for comfort, structure, and long-lasting wear.

6️⃣ How can I collaborate with Threadsngiggles?
Creators and influencers can reach us at collab@threadsngiggles.store with your profile links and ideas.

7️⃣ Do you offer COD?
Yes, Cash on Delivery (COD) is available across most pin codes in India.