Refund policy

Welcome to threadsngiggles. By using our website or purchasing from us you agree to our Terms & Conditions.

We aim to provide accurate product descriptions, images, and prices, but slight variations may occur due to screen or lighting differences. Prices are subject to change without prior notice.

Orders are confirmed only after full payment via secure third-party gateways. We reserve the right to cancel any suspicious or fraudulent orders. Once processed, orders are dispatched within 1-2 business days. Delivery usually takes 3–5 business days, depending on your location. Tracking details will be shared once the order is shipped. Delivery delays caused by unforeseen events or courier issues are beyond our control.

Our Return & Refund Policy applies to defective, damaged, or incorrect items reported within 7 days of delivery. Products must be unused, unwashed, and returned with original tags. Refunds, if approved, will be processed within 3–4 business days. Certain items (final sale, promotional, or used) are non-returnable.